dhewlette

Hello,

We recently moved the site out of development and into production (we had to remove this page because of this issue). The correct URL for the development version is below.

Thanks.

Do you have an ETA on when the next version will be released? I bought the pro version because I’d like to use your plugin, but I can’t really use it until this issue is resolved.

Thanks.

Sorry, I figured it out right after I posted the last comment.

I have the Plugin Organizer plugin installed that selectively disabled plugins on a per page/post basis. Although it was set to allow the download manager plugin on the downloads page, it was set to disable it globally (i.e. unless specifically enabled on the individual page). Since the pages this plugin uses for download display/access are not “real” pages listed in the wp-admin area, I had to change the setting in plugin organizer to allow the download manager plugin to run globally (on every page) by default.

Now I just have to go back through and disable it on most other pages where it is not needed.

But your plugin is working, with the fix you noted above. Thanks for the help.

Thanks.

I made that edit (10 replacements in that one file) and it still does not seem to work.

Clicking the title of a download shows a URL directing to: SiteURL.com/download7/package_name/ but that actually displays the home page (not a 404 error). The link to download the item shows SiteURL.com/site/?wpdmdl=2 (/site/ is the subdirectory for the WP install) and this does give a 404 error.

I did a grep search for “site_url” through every file of this plugin and found it located in these files:
/modules/canonical-url.php
download-page.php
wpdm.php
/email-templates/wpdm-email-lock-template.html
wpdm-login-form.php

Changing site_url to home_url in just the first file did not work, so I tried changing it in top three files, but that did not work either.

I would prefer not to have support team edit the settings or files for me, mostly because this is obviously a change that will need to be made each time we update the plugin…so I need to know exactly what is going on. It would be best if you could just help me document the exact changes here.

Thanks.

What is the fix for this? I just installed the most recent pro version of the plugin and am having this same issue.

Thanks.