Brett Baker

the closest I’ve come so far is to isolate it to something being added by my theme when it runs wp_head() if I leave this out I have no issue, however, i need that to run on the site and have not been able to identify what is being added that causes the issue?

Hi I changed to different link templates but makes no difference. as the example is using a shrtcode the likn itself does not do it only when the shortcode is being used?

Also, I presume this means the link templates that can be changed in WP-admin side?

Pls, can you be more specific when describing things which page which interface is it code is it a template or is it JS and if possible can you get someone with good English skills to help as this is wasting a lot of time and not getting anywhere? I need this fixed ASAP or ill have to go with another product for my client’s website.

How about starting with which function triggers this, to begin with and where to find it?

if its Javascript what is the script name and where to find it? at least this would narrow down the search to a specific area?

Hi Nayeem
I’m not sure I understand your comment Which <div> are we talking about the main templates div? or is it the div that surrounds the Shortcode.

My content template had the following divs
<div class=”container main_cont”>
<div id=”the_content”>
<?php if (isset($author)){ echo “<p class=’author’>By ” . $author . “</p>”; } ?>
<?php if ( $lead ) : ?>
<?php echo “<div class=’first-paragraph’>” . $lead . “</div>”; ?>
<?php endif; ?>
<div class=”content-back-white”>
<?php the_content() ?>
</div>
</div>
</div>

the output from you shortcode is:

<div class=”container-fluid” id=”wpdm-all-packages”>
<table id=”wpdmmydls-558e44bebbeb83c94a238e746acd9399″ class=”table table-striped wpdm-all-packages-table”>
<thead>
<tr>
<th class=””>Title</th>
<th class=”hidden-sm hidden-xs”>Categories</th>
<th class=”hidden-xs”>Create Date</th>
<th style=”width: 100px;”>Download</th>
</tr>
</thead>
<tbody>

<tr>
<td style=”background-image: url(‘https://www.tetramap.com/wp-content/plugins/download-manager/assets/file-type-icons/zip.png&#8217;);background-size: 32px;background-position: 5px 8px;background-repeat: no-repeat;padding-left: 43px;line-height: normal;”>
<b>Develop people and business the way nature intended</b><br><p>TetraMap book (EPUB and MOBI formats)</p>
<small><i class=”fa fa-folder”></i>   1 files   
<i class=”fa fa-download”></i>   256 downloads<br>
<span class=”hidden-md hidden-lg”>eBook<br></span>
<span class=”hidden-md hidden-lg hidden-sm”>January 9, 2018</span>
</small>
</td>
<td class=”hidden-sm hidden-xs”>eBook</td>
<td class=”hidden-xs” data-order=”1515456000″>January 9, 2018</td>
<td><i class=””></i>Download Now</td>
</tr>

<tr>
<td style=”background-image: url(‘https://www.tetramap.com/wp-content/plugins/download-manager/assets/file-type-icons/pptx.png&#8217;);background-size: 32px;background-position: 5px 8px;background-repeat: no-repeat;padding-left: 43px;line-height: normal;”>
<b>eBook PowerPoint slides</b><br><p>eBook slide to add to PowerPoints</p>
<small><i class=”fa fa-folder”></i>   1 files   
<i class=”fa fa-download”></i>   161 downloads<br>
<span class=”hidden-md hidden-lg”>eBook<br></span>
<span class=”hidden-md hidden-lg hidden-sm”>January 9, 2018</span>
</small>
</td>
<td class=”hidden-sm hidden-xs”>eBook</td>
<td class=”hidden-xs” data-order=”1515456000″>January 9, 2018</td>
<td><i class=””></i>Download Now</td>
</tr>
</tbody>
</table>

<div class=”text-center”></div>
</div>
so i cannot see any naming or code that is wrong for that matter so your answer has confused me more? sorry could you be moree specific please?

NO it’s NOT resolved! all we know now is its the template. The template is created by myself and is bespoke(specially made for) to the client. can you tell me where to look to resolve the issue? for example what code is being used to deliver this message? What triggers it is it wp or is it JSON scripting? what is the version of JSON needed to run this properly. so basically some technical help as the help so far is the very high level I need your developers to tell me where they think the issue could be, or it’s looking for a needle in a haystack.

this seems to be associated with the use of the [wpdm_all_packages items_per_page="10" categories="ebook" jstable=0 order_by="date" order="ASC"]

shortcodee only so not sure what is the issue but definitely with this shortcode