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Borhan Chowdhury

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Viewing 25 posts - 1 through 25 (of 77 total)
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Oct 3, 2020 at 1:21 pm in reply to: WP Pro Membership Shortcodes broken after update #137742

Borhan Chowdhury
Moderator

hi, sorry for the inconvenience.
1. please use the shortcode [wppm_access plans="Plan Name 1, plan name 2"]restricted content [ /wppm_access] , you can also use the alias for the shortcode [wpmembership plans=".."]...[ /wpmembership]
2. Manual subscription assignment has been moved from WordPress default user profile page.
currently, this can be done by going ALL USERS > membership account column (MANAGE SUBSCRIPTION)
Users%20%E2%80%B9%20CamNtech%20%E2%80%94%20WordPress
3. administrator role who has manage_options permission is allowed to bypass all plan restrictions

Oct 1, 2020 at 11:30 am in reply to: Adding New payment gateway to Pro Memberships #137613

Borhan Chowdhury
Moderator

1. the plugin internally use composer autoload to include the classes automatically. you can simply create a custom plugin directory and add to to there.
2. you can use ‘wppm_filter_register_payment_system’ string literal instead of the constant.
3. you can call wppm_render_template($file_path, $args) inside renderSettings() method to render the settings. the function clears the object buffer
4. yes using singleton pattern XpandInvoice::getInstance() is a good idea.

Please check a sample payment system implementation in the wppm plugin folder /src/Payment/TestPay for the implementation.

Sep 30, 2020 at 10:05 am in reply to: Adding New payment gateway to Pro Memberships #137506

Borhan Chowdhury
Moderator

hi, please provide the instance of payment system, instead of string name.
like $registered_payment_systems[] = new XpandInvoice() ;

Sep 17, 2020 at 1:50 pm in reply to: wp-admin is redirecting to download manager login page #136545

Borhan Chowdhury
Moderator

hi, sorry for the inconvenience.
can you please tell me the wpdm version you are using? and after when you are facing the issue? it will be helpful if you can give a temporary admin user/pass in a private reply;

thanks

Sep 17, 2020 at 1:43 pm in reply to: Critical Error #136543

Borhan Chowdhury
Moderator

HI,
do you have access to the debug.log file in the /wp-content/ folder? if so please reply us the error details.
first make sure you have enabled debugging in your site by looking into the /config.php that define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true );

thanks

Sep 2, 2020 at 3:19 pm in reply to: Subscribers not displaying – unable to view subscriber info #135611

Borhan Chowdhury
Moderator

Hi, Hannah Moon,
Sorry for the inconveniences. The problem is due to you are using WordPress version 5.2.5.
the wp_date function is generating the error which was introduced in WordPress v5.3.
please upgrade your WordPress to the latest version. this shall resolve the error.
Thanks.

Jul 9, 2020 at 2:42 pm in reply to: Opening all packages results in error page #132515

Borhan Chowdhury
Moderator

Hi michel,
could you please look into the yoursite/wp-content/debug.log file to see what actually causing the problem?

Jul 9, 2020 at 2:17 pm in reply to: Can’t download Download Manager Pro 5.11.7 #132513

Borhan Chowdhury
Moderator

Hi,
the latest version is 5.1.16.
although the zip name 5.1.1, you can verify the version number 5.1.16 in the file download-manager.php (written in the top of the file.)
thanks

Jul 9, 2020 at 2:03 pm in reply to: We did not want to auto renew #132512

Borhan Chowdhury
Moderator

Hi jan,
Please add a note in your order details https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases to stop auto-renew.
thanks

Jul 9, 2020 at 9:08 am in reply to: info search #132501

Borhan Chowdhury
Moderator

hi, what version are you using now? would you please provide me with a temporary admin user/pass to look into the problem?
thanks

Jul 9, 2020 at 8:37 am in reply to: Custom blocks for people that login #132497

Borhan Chowdhury
Moderator

Hi,
you can customize the query by adding a filter wpdm_embed_category_query_params
this filter will give you the WP_Query parameters to be modified.
thanks

Jul 9, 2020 at 8:11 am in reply to: order_by is not working as it should #132494

Borhan Chowdhury
Moderator

hi,
use orderby instead of order_by.
thanks

Jul 9, 2020 at 7:36 am in reply to: Javascript error after updating to latest version #132493

Borhan Chowdhury
Moderator

Hi Al gernhardt,
sorry for the inconvenience.
can you please provide me with a temporary admin/pass to look into the problem?
thanks

Jul 4, 2020 at 5:12 pm in reply to: Spaces Between Posts Using Archive Page Options #132220

Borhan Chowdhury
Moderator

hi twomuch,
the problem is due to the different height of the cards.
please add the css
.card.mb-3 {
height: 480px;
margin-top: 30px;
}

this will fix the problem.
thanks

Jul 1, 2020 at 5:00 pm in reply to: Change membership email #131967

Borhan Chowdhury
Moderator

Hi Bianca Bailey,
thank you for your query.
This type of email notification doesn’t exist yet. As you mentioned it, we will add this in next update.
thanks

Jul 1, 2020 at 7:41 am in reply to: Parse error: syntax error, unexpected #131920

Borhan Chowdhury
Moderator

Hi john,
the current version is 5.1.16. can you please try installing it?
Thanks

Jun 28, 2020 at 5:09 am in reply to: Let’s try this again #131689

Borhan Chowdhury
Moderator

Hi Eli,
Sorry for the inconveniences. We’ve dropped support for image button plugin. However, adding of image button will be added in the main plugin soon in the user interface section.

Thanks.

Jun 26, 2020 at 2:30 am in reply to: Download links not working in version 5.1.13 #131589

Borhan Chowdhury
Moderator

Hi cheryl,
the zip name is actually missing the 13. You’ve downloaded the latest version, verify it by viewing the version number in dashboard plugins page.
sorry for the inconveniences. what kind of issues are you facing? please let us know.
thanks

Jun 25, 2020 at 12:20 pm in reply to: All downloads saving as “public_html” files #131520

Borhan Chowdhury
Moderator

Hi glenn,
please provide me a link where it is happening? and what version are you using?
thanks

Jun 25, 2020 at 5:47 am in reply to: Email lock does not work any more version 5.1.1. #131483

Borhan Chowdhury
Moderator

Hi Rafal wanowicz,
I tried this on your website. The problem is probably due to an issue in your mail server. download manager send the mail immediately, but the delivery system is making the problem.
I also checked it in another server, but it works fine there.
So I suggest you if the problem persist please contact your host provider.
Thanks

Jun 25, 2020 at 3:05 am in reply to: Download links not working in version 5.1.13 #131467

Borhan Chowdhury
Moderator

If updated version 5.1.13 doesn’t appears in the plugins menu, You can alternatively download it from your purchase page https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases/

thanks

Jun 25, 2020 at 2:33 am in reply to: Download button is not working #131466

Borhan Chowdhury
Moderator

You can download it from your purchase page https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases/

Jun 25, 2020 at 2:31 am in reply to: Download links not working in version 5.1.13 #131464

Borhan Chowdhury
Moderator

Hi jeffrey Knight, Can you please provide me with a temporary admin/pass and the link where download btn is not working?

Jun 25, 2020 at 2:26 am in reply to: Download button is not working #131462

Borhan Chowdhury
Moderator

The latest version is 5.1.13. please install it.

Jun 25, 2020 at 2:20 am in reply to: Download button is not working #131460

Borhan Chowdhury
Moderator

can you provide me with a link where the button is not working?

Viewing 25 posts - 1 through 25 (of 77 total)
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