BGM

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Viewing 25 posts - 1 through 25 (of 82 total)
in reply to: Upgrade to 6.2.9 and docs aren’t showing #191281

BGM
Participant

Tanvir,

Is it possible to schedule a remote session with you? I installed the archive plugin and activated it in settings, and the page still isn’t loading correctly. We need to get this plugin working again.

in reply to: Upgrade to 6.2.9 and docs aren’t showing #189539

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in reply to: Upgrade to 6.2.9 and docs aren’t showing #189472

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in reply to: CSV Export Missing Category and Tags #183710

BGM
Participant

Just curious if this is fixed in the latest version? I’m also needing my categories and tags exported but they do not seem to be in the export.

in reply to: Download limit previous versions #183044

BGM
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in reply to: Download limit previous versions #183043

BGM
Participant

Alright so I thought I had found all your changes, backed them up and recreated the staging site to test but apparently I missed something. If you could help me solve these again that would be helpful. A private reply with new login creds is coming. Thanks again so much!

https://ebdd7e6552.nxcli.io/client-portal/letters-library/

https://ebdd7e6552.nxcli.io/library/j-t-trowbridge-ripe-age/

in reply to: Download limit previous versions #183034

BGM
Participant

Wonderful thanks! Now, what do I need to do to get all these changes done once I upgrade WPDM on our live site?

Download-limit is currently broken there, because WPDM is not up-to-date because of these layout problems we experienced when doing so.

I just need to know what changes you made, so they can be replicated once I update WPDM on our live site. I cannot update the plugin then wait 24-48 hours for you to make changes on the live site. Hopefully this makes sense.

in reply to: Download limit previous versions #182986

BGM
Participant

Got side tracked by another project but I can now follow up on this again. Any info on the changes made would be very helpful. Really just want to get the download-limit plugin working on our live site.

in reply to: Download limit previous versions #182657

BGM
Participant

Any update on this? I’m looking to get the plugin upgraded on our live site ASAP because the download limit plugin is not working and we need it functional. Thanks so much!

in reply to: Download limit previous versions #182510

BGM
Participant

It seems whatever adjustments that were made changed some sizing on packages with more files and file descriptions.

https://69a451cfbc.nxcli.io/library/the-christmas-pickle/

Original:

Now:

Where are you making the layout changes? I’d like to be able to save them for when all of this happens on our live site.

in reply to: Download limit previous versions #182470

BGM
Participant

That looks much better! There are still a couple differences still though. The Package details section and the “View Details” button is going down to the next line under the Popular Content section.

What sort of changes did you need to make and where were those changes done?

in reply to: Download limit previous versions #182408

BGM
Participant

The problem comes about after upgrading the plugin. I’ve gone ahead and upgraded all of them to the latest then updated the short codes the best I can. Here are the screenshots of what we are experiencing. Please let me know if you have questions.

Layout of Downloads->Home before upgrading:

Layout of Downloads->Home after upgrading and fixing short code:

Once I get into a category you can see how the package description layout changed:

This is what viewing a package looked like before upgrading:

Viewing a package post upgrade:

I have not made any changes to the document-library page so you can see exactly what it looks like after upgrading, before I change any short codes.

Hopefully this helps clarify the issues we are experiencing. Thanks again.

in reply to: Download limit previous versions #182363

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in reply to: Download limit previous versions #182330

BGM
Participant

OK so if you don’t offer the previous versions, do you offer assistance in updating custom layout code you built in the past to work with the latest version? I have a staging site setup I can give you access to as well as temporary access to our live site. No changes can be made to that one yet though.

in reply to: Updating Custom Fields #152843

BGM
Participant

Excellent, that was it! Thanks!

in reply to: PDF Viewer Add On #142796

BGM
Participant

I had you guys do some custom coding done that created a custom page template. How can I add this updated functionality?

  • This reply was modified 4 years, 5 months ago by BGM.
in reply to: Experiencing a Random Permissions Error #140057

BGM
Participant

Not sure what part of “It jacks up my whole site when I try to update” you missed. Everything from my custom templates, to the custom coding I paid your team for, to the sidebar widgets is different in newer versions and it messes up my whole site. From what I can tell you’ve modified the bootstrap portions and classes.

I’ve already fixed all the permissions using MySQL. I was just hoping to understand what’s wrapping them in s66:” “. I suppose I’ll just have to dig through your plugin code to find it myself.

  • This reply was modified 4 years, 6 months ago by BGM.
in reply to: Experiencing a Random Permissions Error #140050

BGM
Participant

We are on 5.01. I’ve tried to update on staging for every release since and every time it jacks up my whole site. I don’t quite understand why and I’ve tried tweaking all the settings.

in reply to: Experiencing a Random Permissions Error #139968

BGM
Participant

Package Table Entry for jacked permissions. https://www.screencast.com/t/mVZ45SIbTO
Editor Page for the same package above https://www.screencast.com/t/lDMOTXS9 if opened the form does not pre-populate with the values in the table or the defaults that are set. Since it’s blank if it’s saved it overwrites the __wpdm_access with a blank which then results in permission-denied.txt files.

There are a lot that are wrapped in the s66: ” “; https://www.screencast.com/t/c2WWXqcHin
If a package that has the jacked entries in the table is visited on the front end files can be downloaded just fine.

in reply to: Experiencing a Random Permissions Error #139967

BGM
Participant

Can I ask what you’ll be looking for?

in reply to: PDF Viewer Add On #139469

BGM
Participant

Shahjada,
Good to hear if I understand you correctly.
What I would prefer is a button that can be added to the template that only shows up if it can be previewed. They click the button and it updates the preview section with that file.

What is the timeline for the changes you mention?

in reply to: PDF Viewer Add On #139200

BGM
Participant

Brian,
I had to pull it down as clients found it too confusing to have to use the drop-down at the bottom of the PDF preview pane to change the preview file. I am looking to eventually hijack the functionality of the drop-down and add it to a button on each of my documents (which to me makes WAY more sense to me) to create a Preview / Download button for each PDF. But, I haven’t had the time to go back and do it yet.

I think the core of it was to add a modal to the template and put the preview shortcode in it. Then add a button to the template to launch the modal. Using bootstrap elements to do it all.

in reply to: User Dashboard Download Numbers Incorrect. #128783

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in reply to: User Dashboard Download Numbers Incorrect. #128325

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in reply to: User Dashboard Download Numbers Incorrect. #128308

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Viewing 25 posts - 1 through 25 (of 82 total)