acason

Thanks!

How can I use a new email template?

I don’t see a way to upload/add a new one, or to customize the colors of an existing template. Just want to make some simple CSS changes.

Oh hey, doesn’t stop there. In the footer of the email, it says “Copyright © 2010 WordPress Download Manager” – we need the correct email and our company name, not yours.

And all around we need to just change up some of the verbiage.

Ok, looks like we need to just straight up use a different email template.

I can customize the email template file no problem, but it needs to be done in a way that won’t be over-ridden or broken on plugin update.

Can we place the email-templates folder in the theme folder to override your email templates? Or something along those lines?

Continuing to try and get this plugin working.

Now I’m testing the email process and there is a giant WP Download Manager logo at the top of the email and a “[support_email]” at the top of the email as well. I can’t find anything in the settings or documentation about changing these.

Where can I change those?

I repeat, you have admin access.

I am a developer, and I have implemented your code exactly as you provided it, swapping out the “link-template-id” for the ID of my link template that I created.

Did you download the .txt? That code is tabulated properly. Swap the .txt for a .php and then you’ll be able to open it up in your favorite code editor and get syntax highlighting.

These slow and unhelpful responses are turning into a problem. Our client is getting frustrated that we have not completed our task.