Hi Shahjada,
Thank you for the speed, detailed and reassuring response! I genuinely appreciate the clarity — especially the confirmation that no data is transmitted without explicit opt-in and that the NTCR system is entirely separate from the core WPDM plugin.
That said, I want to be candid about my experience. The unexpected message that I had “🎉 just earned 13,955 NTCR tokens!” (without any prior context or opt-in) set off multiple alarm bells (the 🎉, large number and “NTCR tokens” in the subject line to start). In my environment, where I manage sensitive client sites and prioritize clarity, professionalism, and trust, the sudden appearance of what looked like a crypto incentive felt extremely out of place and risky. Specifically:
1. The token announcement was confusingly worded and lacked context, making it appear as though I had been enrolled in something I had not agreed to.
2. Any visible references to “NetCred” or tokens in the WordPress admin area could easily alarm clients, some of whom are understandably cautious about cryptocurrency associations.
3. While it is great to know the system is opt-in by design, I do not want clients to see any promotional messages or anything related to crypto or references arcane services such as “NetCred” or “NTCR”.
I understand the goal behind offering rewards and incentives, but I would strongly encourage your team to consider:
• Statements such as this from the email: “BTW, WordPress Download Manager is now integrated with NTCR — a multi-utility Web3 token designed to reward meaningful actions like purchases, referrals, and content engagement. NTCR puts real value behind your interactions.”
This is confusing and makes me think that the actual plugin WPDM is integrated with NTCR — something I never agreed to, never expected, do not see the value in it for myself nor my clients and, most importantly, do not want.
“a multi-utility Web3 token designed to reward meaningful actions like purchases, referrals, and content engagement.”
This is a long string of marketing BS that immediately sends up flags.
“NTCR puts real value behind your interactions.”
How? And why? You don’t explain it. And the website does an even worse job of trying to explain it.
• Adding a toggle or setting (or even a filter hook) to suppress any/all NTCR-related UI elements for users who do not opt in (if you implement anything in the WPDM UI)
• Ensuring that any promotional messages related to third-party programs are opt-in only and not shown by default after purchase or renewal.
• Re-evaluating how these types of programs are presented within paid software, especially where agency or enterprise use is involved. This is NOT what one would expect from paid software.
Thank you again for your attention to this. I have been a long-time WPDM user and appreciate the continued development — I just hope that future incentives are introduced with more nuance and control for users like me.
Best,
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