Folder structure is different in my installed version of Download Manager

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#48648

RNgauv
Member

Hi there, I really like the plugin. I would have installed PRO but management won’t do it… sorry. I’ve recommended it many times.
Anyways, here I am trying to do the best with what I have.

I got the extended short-codes and the tiny MCE btn for the free WPDM plugin. However the Extended short-codes add-on won’t install. And the Tiny MCE btn doesn’t work.

Error I see when I try to activate Extended Shortcodes Add-on:
WPDM – Extended Short-codes WordPress Download Manager Pro Extended Short-Codes Version 2.6.0
Plugin could not be activated …fatal error:
Fatal error: Cannot redeclare wpdm_popup_link() (previously declared in /var/www/vhosts/zamboni.com/httpdocs/distributor-portal/wp-content/plugins/download-manager/functions.php:3503) in /var/www/vhosts/zamboni.com/httpdocs/distributor-portal/wp-content/plugins/wpdm-extended-shortcodes/wpdm-extended-shortcodes.php on line 488

I looked at my Download Manager Plugin Version 4.0.6 and the folder structure is different from what you can download from this site.
I don’t have an assets folder.
We’ve had this plugin for 4 years now, I don’t want to wreck the site by fixing the problem in an amateur way.
It’s my belief that if I fix the plugin and add the assets folder I’ll be able to use the extended shortcodes and tiny mce button.

Errors I see when I inspect the Tiny MCE btn modal window:
http://website/wp-content/plugins/download-manager/assets/font-awesome/css/font-awesome.min.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/js/chosen.jquery.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/css/bootstrap.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/js/bootstrap.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/css/chosen.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/js/bootstrap.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/js/chosen.jquery.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
plugin.min.js?ver=4401-20160726:1 Deprecated TinyMCE API call: windowManager.createInstance(..)
http://website/wp-content/plugins/download-manager/assets/bootstrap/css/bootstrap.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/font-awesome/css/font-awesome.min.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/js/bootstrap.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/js/chosen.jquery.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/css/chosen.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/js/bootstrap.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/js/chosen.jquery.min.js Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/bootstrap/css/bootstrap.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/font-awesome/css/font-awesome.min.css Failed to load resource: the server responded with a status of 404 (Not Found)
http://website/wp-content/plugins/download-manager/assets/css/chosen.css Failed to load resource: the server responded with a status of 404 (Not Found)

I don’t want to loose any uploaded downloadable files, icons, link templates or page templates. Can you please advise me as to what the best course of action is?

Should I deactivate and reactivate the WPDM plugin?
Should I FTP in the missing asset folder?
Should I FTP in the entire plugin folder without messing with the template file somehow?

Any help is much appreciated.

Thanks.

#48685

Jass
Spectator

Hi,
Looks like your plugin is not installed correctly and some files are missing. Please try downloading new copy of the plugin and install in your system.
or
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you

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