Search Results for 'fatal error'

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May 26, 2021 at 8:43 am #154292

In reply to: WPDM Directory : Error 500

Duffau Manon
Participant

This reply has been marked as private.

May 10, 2021 at 4:54 am #152289

Topic: Critical Error

in forum Download Manager Pro

Emma Harrison
Participant

Hello,
We’ve been using WPDM for several years on our website, with no headaches.

However, now on the front-end, when someone visits the download page it says “There has been a critical error on this website. Learn more about troubleshooting WordPress.” Below that text, it shows the header of the WPDM table, but no information.

We’re using the [wpdm_all_packages] shortcode, and that’s it.

I switched on PHP errors, and reloaded the page, and it shows the following….

Fatal error: Uncaught Error: Class ‘liveforms’ not found in /DELETED_SERVER_ADDRESS/public_html/wp-content/plugins/download-after-submit/download-after-submit.php:77 Stack trace: #0 /DELETED_SERVER_ADDRESS/public_html/wp-includes/class-wp-hook.php(292): liveform_for_wpdmpro->download_lock(”, Array) #1 /DELETED_SERVER_ADDRESS/public_html/wp-includes/plugin.php(212): WP_Hook->apply_filters(”, Array) #2 /DELETED_SERVER_ADDRESS/public_html/wp-content/plugins/download-manager/libs/class.Package.php(1000): apply_filters(‘wpdm_download_l…’, ”, Array) #3 /DELETED_SERVER_ADDRESS/public_html/wp-content/plugins/download-manager/libs/class.Package.php(1150): WPDM\Package::activeLocks(1331, Array) #4 /DELETED_SERVER_ADDRESS/public_html/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php(294): WPDM\Package::downloadLink(1331, 0, Array) #5 /DELETED_SERVER_ADDRESS/public_html/wp-content/plugins/download-manager/libs/class.ShortCodes.php(563): include(‘/DELETED_SERVER_ADDRESS…’) #6 /DELETED_SERVER_ADDRESS/public_html/wp-includes/shortc in /DELETED_SERVER_ADDRESS/public_html/wp-content/plugins/download-after-submit/download-after-submit.php on line 77

Any suggestions of how we can fix this error?

Apr 26, 2021 at 9:25 am #151181

Topic: Memberships – Manage user FATAL ERROR

in forum Download Manager Pro

Juan Gordo
Participant

Hi

I have just found that trying to manage the memberships of any subscribers is not working at all and brings up a FATAL ERROR. See screenshot.

I have tried disabling every other plugin apart from WPDM and memberships and it is still giving me the same error. Also tried removing the membership plugin and installing again and same outcome.

Any help would be much appreciated

Apr 15, 2021 at 12:52 pm #150548

In reply to: Error uploading csv file.
Leslie Gerlach
Participant
I tried that and it always fails because of the amount of data. That is the reason I purchased your plugin. I was told I could use your pro version to migrate the files.

Here is the result: https://staging.inexhaust.com/wp-admin/admin-ajax.php?action=wpdm_import_csv_file&_csvimport_nonce=0ecfcc413b&_fs_blog_admin=true

And the log entry:
[15-Apr-2021 13:03:01 UTC] PHP Fatal error: Uncaught Error: Cannot use string offset as an array in /home/inexha5/staging.inexhaust.com/wp-content/plugins/download-manager/admin/menus/class.ImportExport.php:285
Stack trace:
#0 /home/inexha5/staging.inexhaust.com/wp-content/plugins/download-manager/admin/menus/class.ImportExport.php(124): WPDM\admin\menus\ImportExport->importRow(Array)
#1 /home/inexha5/staging.inexhaust.com/wp-includes/class-wp-hook.php(292): WPDM\admin\menus\ImportExport->import(”)
#2 /home/inexha5/staging.inexhaust.com/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(”, Array)
#3 /home/inexha5/staging.inexhaust.com/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#4 /home/inexha5/staging.inexhaust.com/wp-admin/admin-ajax.php(187): do_action(‘wp_ajax_wpdm_im…’)
#5 {main}
thrown in /home/inexha5/staging.inexhaust.com/wp-content/plugins/download-manager/admin/menus/class.ImportExport.php on line 285
[15-Apr-2021 13:09:52 UTC] PHP Warning: array_key_exists() expects parameter 2 to be array, null given in /home/inexha5/staging.inexhaust.com/wp-content/plugins/vc-tabs/Helper/Public_Helper.php on line 66
- This reply was modified 4 years, 6 months ago by Leslie Gerlach.
Mar 22, 2021 at 5:40 pm #149025

In reply to: Login & registration form

Veva Van Vooren
Participant

This is the whole e-mail I got from WP:

Hey!

Since WordPress 5.2, there is a built-in function that recognizes when a plugin or theme causes a fatal error on your website and notifies you with this automatic email.

In this case, WordPress has detected an error in one of your plugins, WP Pro Membership.

First, visit your website (https://beemate.be/) and see if there are any visible problems. Then visit the page where the error was found (https://beemate.be/wp-admin/edit.php?post_type=wppm_plan&page=wppm_account&user_id=1) and see if there are any visible problems there.

Contact your hosting provider for technical support to further investigate this issue.

In case your website appears to be broken and you cannot access the dashboard normally, WordPress now has a special “recovery mode”. This lets you log in securely to your dashboard to further investigate the problem.

https://beemate.be/inlogpagina/?action=enter_recovery_mode&rm_token=3umWyv8aA9NkIPL6kUXHNg&rm_key=EG4qH7j9ZV8pl5HLKRFBFx

To keep your website safe, this link will expire in 1 day. Don’t worry about that, a new link will be sent to you when the problem recurs after the link has expired.

If you are looking for help with this problem, the information below may be helpful:
WordPress version 5.7
Current theme: Divi (version 4.9.2)
Current plugin: WP Pro Membership (version 3.3.4)
PHP version 7.4.16

Error details
===========
An error of type E_ERROR occurred on line 40 in the file /data/sites/web/beematebe/www/wp-content/plugins/wppromembership/src/Account/user-account.php. Error Message: Uncaught Error: Call to undefined function wpdmpp_price_format () in /data/sites/web/beematebe/www/wp-content/plugins/wppromembership/src/Account/user-account.php:40
Stack trace:
# 0 /data/sites/web/beematebe/www/wp-content/plugins/wppromembership/src/helper-functions.php(20): include ()
# 1 /data/sites/web/beematebe/www/wp-content/plugins/wppromembership/src/Account/AccountManager.php(136): wppm_render_template ()
# 2 /data/sites/web/beematebe/www/wp-includes/class-wp-hook.php(292): WPDM \ WPPM \ Account \ AccountManager-> renderUserAccount ()
# 3 /data/sites/web/beematebe/www/wp-includes/class-wp-hook.php(316): WP_Hook-> apply_filters ()
# 4 /data/sites/web/beematebe/www/wp-includes/plugin.php(484): WP_Hook-> do_action ()
# 5 /data/sites/web/beematebe/www/wp-admin/admin.php(259): do_action ()
# 6 /data/sites/web/beematebe/www/wp-admin/edit.php(10): require_once (“/ data / sites / web …”)
# 7 {main}
thrown

Mar 22, 2021 at 4:34 pm #149018

In reply to: Login form issues on website using the Elementor Addon

CScience
Participant

This reply has been marked as private.

Mar 22, 2021 at 4:28 pm #149016

In reply to: Login form issues on website using the Elementor Addon

CScience
Participant

This reply has been marked as private.

Mar 18, 2021 at 12:12 pm #148789

In reply to: Registration form error and not displaying custom fields

CScience
Participant

This reply has been marked as private.

Mar 15, 2021 at 10:54 am #148554

In reply to: Getting error: 503 Service Unavailable

Klavs Serup Rasmussen
Member

Sorry, been busy
I cannot change items per page to 5 anywhere but frontend settings.
I’ve changed it to 5 at ‘Frontend acces,’ but I still get 503.
When I check control panel, it seems like WPDMP creates an insane amount of requests: 114 (just to check all packages).
Also the plugin is creating a lot of server errors related to “wp_ahm_user_download_counts”

This is from today
*****
503 Service Unavailable

The website is temporarily unable to service your request. Please try again later.
If you are the owner of the website:

Most likely the resource limits of the hosting package has been exceeded or a fatal code execution error has occured. Review logs and optimize your code execution.

You can find a full overview of your resource usage in our Controlpanel.

YE86OUqO@rHWG5epPnQkxgAAAGE – udskrevet.dk – 193.104.202.2

Mar 10, 2021 at 7:12 pm #148250

Topic: Error on Pro version activation

in forum Download Manager Pro

FloridaUser
Participant

Installed Pro version on top of free version and getting error message below on attempt to activate plugin, any suggestions?
Fatal error: Cannot redeclare wfu_get_request_uri() (previously declared in /home/by2sa9r36x4v/public_html/wp-content/plugins/wp-file-upload/wordpress_file_upload.php:39) in /home/by2sa9r36x4v/public_html/wp-content/plugins/wordpress-file-upload-pro/wordpress_file_upload.php on line 53

Mar 8, 2021 at 11:07 am #148074

In reply to: How to ad filters for all downloads table

Dan Iernutan
Participant

This reply has been marked as private.

Mar 7, 2021 at 9:29 pm #148046

In reply to: Excessive Memory usage
MESO
Participant
```
mesoweb-wp    | [Sun Mar 07 21:27:00.834357 2021] [php7:error] [pid 83] [client 172.18.0.1:38994] PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/html/wp-includes/meta.php on line 1078
```
There are also a lot of warnings that are probably unrelated but here they are nonetheless:
```
mesoweb-wp    | [Sun Mar 07 21:27:00.587248 2021] [php7:warn] [pid 83] [client 172.18.0.1:38994] PHP Warning:  array_keys() expects parameter 1 to be array, null given in /var/www/html/wp-content/plugins/download-manager/libs/class.AuthorDashboard.php on line 65
mesoweb-wp    | [Sun Mar 07 21:27:00.587609 2021] [php7:warn] [pid 83] [client 172.18.0.1:38994] PHP Warning:  Invalid argument supplied for foreach() in /var/www/html/wp-content/themes/mesobasic/download-manager/author-dashboard.php on line 15
```
- This reply was modified 4 years, 7 months ago by MESO.
Mar 1, 2021 at 2:15 pm #147626

In reply to: Error & Menu Designer not working

Nayeem Riddhi
Moderator

I can’t able to access the Downloads > Settings Menu, here showing this error,

Fatal error : Allowed memory size of 268435456 bytes exhausted (tried to allocate 60399336 bytes) in /homepages/34/d34759213/htdocs/neumedpro2020/wp-includes/wp-db.php on line 2056

Fixing the Error there are a couple of ways on how to go about resolving this error. These include:

1.Editing the wp-config.php file
2.Editing the php.ini file
3.Editing the .htaccess file

1.Editing the wp-config.php file

Here you will need to edit the wp-config.php file.
define( 'WP_MEMORY_LIMIT', '1024M' );

2.Editing the php.ini file

On a live install, the file can be accessed within the root of your install, that is within the /public_html/ folder. Note that the file is not installed by WordPress but in most cases set up by your host. If you are using CPanel as your control panel, for example, make sure the checkbox for “Show Hidden Files” is checked and then click Go. You may check into this article on how to go about editing the file. Before editing the file, kindly preserve a backup to it by downloading it to your computer.
Once this is done, open the file, add or edit the following line:

memory_limit 1024M

3.Editing the .htaccess file

The .htaccess file is a file located within the root of your WordPress files.

You will need to add or edit the following code to the bottom of the file:

php_value memory_limit 1024M

With this done, you can then save your changes and check if the error is resolved.

Out of this doesn’t solve your issue, please contact your server administrator

Thanks

Feb 23, 2021 at 1:55 pm #147265

In reply to: Fatal errors with custom registration fields / forms

Roel van Leuken
Participant

No, there are fatal errors in your plugin which are not resolved.

I resolved the issues myself using filters for now, but it is a temporary fix.

Feb 22, 2021 at 4:39 pm #147216

In reply to: Document list not loading after upgrade

Nayeem Riddhi
Moderator

For while page error, it is showing Fatal error : Allowed memory size of 268435456 bytes exhausted,
Fixing the Error there are a couple of ways on how to go about resolving this error. These include:

1.Editing the wp-config.php file
2.Editing the php.ini file
3.Editing the .htaccess file

1.Editing the wp-config.php file

Here you will need to edit the wp-config.php file.
define( 'WP_MEMORY_LIMIT', '1024M' );

2.Editing the php.ini file

On a live install, the file can be accessed within the root of your install, that is within the /public_html/ folder. Note that the file is not installed by WordPress but in most cases set up by your host. If you are using CPanel as your control panel, for example, make sure the checkbox for “Show Hidden Files” is checked and then click Go. You may check into this article on how to go about editing the file. Before editing the file, kindly preserve a backup to it by downloading it to your computer.
Once this is done, open the file, add or edit the following line:

memory_limit 1024M

3.Editing the .htaccess file

The .htaccess file is a file located within the root of your WordPress files.

You will need to add or edit the following code to the bottom of the file:

php_value memory_limit 1024M

With this done, you can then save your changes and check if the error is resolved.

Out of this doesn’t solve your issue, please contact your server administrator

Thanks

Feb 22, 2021 at 4:14 pm #147211

In reply to: Document list not loading after upgrade

Digital Nomads
Participant

This reply has been marked as private.

Feb 22, 2021 at 3:35 pm #147205

Topic: Can’t activate WPDM Directory Add-on

in forum Download Manager Pro
Thierry Guion
Participant
Hello,

I have already installed basic pro version of the plugin Download Manager Pro v5.3.

Right now it is updated to version 5.3.5

And I have just bought your add-on WPDM Directory Add-on.
While trying to activate it from plugins page, it gives me an error :
Warning: require_once(src/init.php): failed to open stream: No such file or directory in
/public_html/assets/plugins/wpdm-archive-page/wpdm-archive-page.php on line 61

Fatal error: require_once(): Failed opening required ‘src/init.php’ (include_path=’.:/usr/local/php74/lib/php’) in /public_html/assets/plugins/wpdm-archive-page/wpdm-archive-page.php on line 61

How can I make it work?

Best regards
Thierry
- This topic was modified 4 years, 8 months ago by Thierry Guion.
Feb 19, 2021 at 3:54 pm #147024

In reply to: WPDM Tags All Lost

Meggan Van Harten
Participant

This reply has been marked as private.

Feb 15, 2021 at 5:28 pm #146738

In reply to: Memory Limit Exceeded

Christopher Roth
Member

Done however, it took many tries and would just hang.

I continue to get errors such as below.. Does 5.3.4 resolve this issue or can I roll back safely to an earlier version?

[14-Feb-2021 16:22:24 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 60270864 bytes) in D:\sites\www-xxxxxxx\public_html\wp-includes\wp-db.php on line 2022

[14-Feb-2021 16:22:38 UTC] WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE ffwp_postmeta SET meta_value = ‘5611’ WHERE post_id = 10168 AND meta_key = ‘__wpdm_download_count’ made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, WPDM\libs\Apply->triggerDownload, include(‘/plugins/download-manager/wpdm-start-download.php’), WPDM\libs\DownloadStats->add, update_post_meta, update_metadata
[

Feb 15, 2021 at 12:48 pm #146696

In reply to: Critical error and white page

Nayeem Riddhi
Moderator

For while page error, it is showing Fatal error : Allowed memory size of 268435456 bytes exhausted,
Fixing the Error there are a couple of ways on how to go about resolving this error. These include:

1.Editing the wp-config.php file
2.Editing the php.ini file
3.Editing the .htaccess file

1.Editing the wp-config.php file

Here you will need to edit the wp-config.php file.
define( 'WP_MEMORY_LIMIT', '1024M' );

2.Editing the php.ini file

On a live install, the file can be accessed within the root of your install, that is within the /public_html/ folder. Note that the file is not installed by WordPress but in most cases set up by your host. If you are using CPanel as your control panel, for example, make sure the checkbox for “Show Hidden Files” is checked and then click Go. You may check into this article on how to go about editing the file. Before editing the file, kindly preserve a backup to it by downloading it to your computer.
Once this is done, open the file, add or edit the following line:

memory_limit 1024M

3.Editing the .htaccess file

The .htaccess file is a file located within the root of your WordPress files.

You will need to add or edit the following code to the bottom of the file:

php_value memory_limit 1024M

With this done, you can then save your changes and check if the error is resolved.

Out of this doesn’t solve your issue, please contact your server administrator

Thanks

Feb 12, 2021 at 12:55 pm #146539

In reply to: Critical error and white page
Nayeem Riddhi
Moderator
I was checking the error,

This message is showing from your wp-admin/dashboard
```
Error logging is disabled.

To enable error logging, create an empty file named "php-errors.log". Place it in a directory that is not publicly accessible (preferably outside your web root) and ensure it is writable by the web server. Then add the following code to wp-config.php:

@ini_set ('log_errors', 'On');
@ini_set ('error_log', '/full/path/to/php-errors.log');
By default, only fatal errors and warnings will be logged. To also log notices and other messages, enable the WP_DEBUGoption by adding this code:

// Report all types of errors.
define ('WP_DEBUG', true);
// Don't show errors to site visitors.
define ('WP_DEBUG_DISPLAY', false);
For reference, the full path of the WordPress directory is:
/html/wordpress/

See also: Editing wp-config.php , 3 Ways To Monitor PHP Errors
```
please check

thanks
Feb 10, 2021 at 12:48 pm #146402

In reply to: Critical Error Message > All Packages in Backend / No Update possible
Nayeem Riddhi
Moderator
While editing pages, it is showing

There was a critical bug on your website. Please check your website administrator email address for further instructions.

In wp-admin/dashboard, in the widget, it is showing,
```
Error logging is disabled.

To enable error logging, create an empty file named "php-errors.log". Place it in a directory that is not publicly accessible (preferably outside your web root) and ensure it is writable by the web server. Then add the following code to wp-config.php:

@ini_set ('log_errors', 'On');
@ini_set ('error_log', '/full/path/to/php-errors.log');
By default, only fatal errors and warnings will be logged. To also log notices and other messages, enable the WP_DEBUGoption by adding this code:

// Report all types of errors.
define ('WP_DEBUG', true);
// Don't show errors to site visitors.
define ('WP_DEBUG_DISPLAY', false);
For reference, the full path of the WordPress directory is:
/homepages/44/d23395939/htdocs/clickandbuilds/YupikPressebereich/

See also: Editing wp-config.php , 3 Ways To Monitor PHP Errors
```
please check

thanks
Feb 10, 2021 at 8:56 am #146387

In reply to: Getting error: 503 Service Unavailable

Klavs Serup Rasmussen
Member

Thank you for looking at it, but sorry to say, I still get 503
Just tried to look at ‘all packages’ and got:

503 Service Unavailable

The website is temporarily unable to service your request. Please try again later.
If you are the owner of the website:

Most likely the resource limits of the hosting package has been exceeded or a fatal code execution error has occured. Review logs and optimize your code execution.

You can find a full overview of your resource usage in our Controlpanel.

YCOfX2vNxZMJzQ6DmkUPagAAAFY – udskrevet.dk – 193.104.202.2

Feb 9, 2021 at 1:24 pm #146322

Topic: Allowed memory size exhausted

in forum Download Manager Pro

SosVirus
Participant

Hello ,

In french,

Je rencontre beaucoup d’erreur avec wpdownload manager pro

[09-Feb-2021 13:04:49 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 60228560 bytes) in %PATH-WEBSITE%/wp-includes/wp-db.php on line 2022
[09-Feb-2021 13:08:02 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 60218504 bytes) in %PATH-WEBSITE%/wp-includes/wp-db.php on line 2056

par exemple, je n’ai pas accès à la page des téléchargement via /wp-admin/edit.php?post_type=wpdmpro
j’obtiens le message :

Une erreur critique est survenue sur ce site. Veuillez consulter la boite de réception de l’e-mail d’administration de votre site pour plus d’informations.

j’ai modifié les valeurs mémoire comme expliqué ici : https://www.wpdownloadmanager.com/support/topic/problem-with-statistics-and-db/#post-146257

Le site est sous PHP 7.4 , table InnoDB

Comment résoudre le problème ?

Feb 4, 2021 at 11:01 am #146000

In reply to: Critical wordpress error when using all packages

Nayeem Riddhi
Moderator

For now, you can continue this way, otherwise, this is giving a fatal error PHP Fatal error: Allowed memory size of 536870912 bytes exhausted you can check the Allowed memory size exhausted solution

thanks
Author

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