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Using Password

Viewing 9 posts - 1 through 9 (of 9 total)
Nov 13, 2015 at 9:21 am #36501

freica
Member

I’m tried to use the password option at the actual version 2.8.2.
Bad I get always the result “undefined” (please see the attachement)
What’s going wrong at this point?

Regards freica

Nov 29, 2015 at 9:43 am #36986

Shahriar
Moderator

Sorry for delayed reply. Could you please send me the package link to check this issue. Also let me know the pass to access file download.

Nov 30, 2015 at 2:22 pm #37039

freica
Member

It’s a productive site, so please consider, I cannot send package link and Password. But I think it should be easy to reproduce the behaviour .

Dec 1, 2015 at 7:24 pm #37083

Shahjada
Keymaster

You may get such an issue if you any active plugin or theme cause any js conflict or generate unexpected output and it is actually not a global issue, only happening in your installation.

Dec 2, 2015 at 2:55 pm #37101

freica
Member

Ok, and what should I do to get the things work?

Dec 2, 2015 at 9:34 pm #37122

Shahjada
Keymaster

try disabling other plugins and changing active theme.

Feb 3, 2016 at 8:30 am #40203

freica
Member

You are all right, I tried it successful on a clean Installation. I am using some actual plugins and an old theme from 2010.
I cannot disable the plugins and switching the Business site to another theme takes much time.
So perhaps have you any idea or a further hack for me, which could solve the Problem?

Regards freica

Feb 3, 2016 at 7:21 pm #40258

Shahjada
Keymaster

Please give me temporary wp-admin login info in a private reply , I’ll try to find a work around.

Feb 4, 2016 at 8:43 am #40307

freica
Member

Thanks for your suggestion, but I am sorry it’s a business site, I cannot forward the credentials.
Do you have another idea how to get it work?

Regards freica

Viewing 9 posts - 1 through 9 (of 9 total)

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