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Updated plugin now all downloads GONE!

Viewing 11 posts - 1 through 11 (of 11 total)
Apr 27, 2016 at 6:55 pm #44511

regman
Member

Please help. I just updated the plugin and now ALL my downloads are GONE. I am running WP 4.5.1

Apr 27, 2016 at 6:57 pm #44512

regman
Member

Attached is a screen shot from my server. Files are definitely there, just not showing in the plugin.

Apr 28, 2016 at 5:03 am #44531

Jass
Moderator

Please provide your temp login info using private reply to check the issue.
Thankyou

Apr 28, 2016 at 11:07 am #44547

regman
Member
This reply has been marked as private.
Apr 29, 2016 at 12:50 pm #44579

regman
Member

Have you had the chance to look at our site issue? We still cannot access any of our downloads. Please let me know.

May 2, 2016 at 3:00 pm #44641

regman
Member

Any update on our issue? We are a public government website and need to be able to have our forms download again. Please let me know the status. Can you help fix what the latest update to the plugin broke??

May 3, 2016 at 2:20 pm #44699

Shahriar
Moderator

please send your admin url too.

May 3, 2016 at 2:28 pm #44702

regman
Member
This reply has been marked as private.
May 3, 2016 at 2:29 pm #44703

regman
Member

Can’t believe I never gave you the URL. My apologies.

I started to manually add the categories back in as when I updated the plugin, all categories also were deleted. Actual files are still on the server though.

May 3, 2016 at 5:10 pm #44705

regman
Member

So I was able to get my downloads back by reverting to an earlier version of the plugin, which I am fine with. But now I have an issue with how the icons are displaying.

http://carneyspointnj.gov/about-our-township/township-meetings/township-committee/

Any insight?

May 4, 2016 at 6:21 am #44711

Shahriar
Moderator

Please check package icon settings. Select the icon again and update the package. That might solve the issue. Let me know if still having issue.

Viewing 11 posts - 1 through 11 (of 11 total)

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