Hi there,
Would you mind providing us with login credentials so we can take a closer look? This error is not faced by our any other clients. To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Yes, you can purchase our pro-version and we have support
for Pro users, who can help you to solve your problem in-case you face any issue.
Thank you.