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File-Upload fails

Viewing 6 posts - 1 through 6 (of 6 total)
Sep 21, 2016 at 11:24 pm #49403

Maximilian Märkl
Member

It seems like im able to upload the file to your server (the filesize appears on my homepage), but in the end there is just a red cross instead of a download button. Could it be, that other plugins disturb the function?

Sep 22, 2016 at 6:40 am #49409

Jass
Moderator

Hi there,
You need to set Allow Access = “” or specific user roles you want to allow access.
Check wp-admin► Downloads ► All files(Edit)/Add file ► Package Settings ► Allow Access (Set user roles). ► update
or try clearing your browser cache..
I hope this solves your issue.
Thank you.

Sep 22, 2016 at 4:54 pm #49425

Maximilian Märkl
Member

I tried everything you suggested, but unfortunately nothing could solve the problem. If you want I can send you my Account Informations so you can take a closer look.

Sep 25, 2016 at 9:03 am #49457

Jass
Moderator

Hi,

Yes you can provide me your login credentials. To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Sep 25, 2016 at 10:07 am #49460

Maximilian Märkl
Member
This reply has been marked as private.
Sep 25, 2016 at 2:20 pm #49463

Jass
Moderator

Hi, i can see you dint change the option i asked you to change,. This is working http://www.wpdownloadmanager.com/support/topic/file-upload-fails/
I attached a screenshot to help you.
Thank you.

Viewing 6 posts - 1 through 6 (of 6 total)

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