Everything and every file in my web site are gone

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#23897

behzatrasuli
Member

Hi Shaon,
I appreciate your work and the excellence in your product. This could be my fault. I believe since i last updated my site(to WordPress4) every file in the download manager are not accessible anymore. This is a free maths website and there are thousands of students whatcing maths e courses and downloading documents but they cannot access the files any more. could you please help me fix the problem since i really do not know what the problem is.
Best regards,
Behzat
my website: http://www.behzatrasuli.com

#23899

boudiccas
Member

Have your downloadable files *actually* disappeared? Can they be seen with some kind of file explorer, nautilus on linux? Have you tried recreating a new link to them with the new upgraded wpdownloadmanager plugin? Have you tried converting the links to them with the new plugin upgradeable system?

#23926

Shahjada
Keymaster

@behzatrasuli, if you updated from v2.6 to v2.7, you need to follow the steps here:

Required actions after you update to v2.7 from v2.6

Viewing 3 posts - 1 through 3 (of 3 total)

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