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Customer Support – PLEASE HELP

Viewing 7 posts - 1 through 7 (of 7 total)
Aug 1, 2014 at 5:44 pm #19214

jesserobbins
Member

A colleague of mine ordered the WP Download Manager Special Pack but never received a notification email to download. Can someone please let me know how she can contact you to address this issue? The support system via blog methodology is a bit alarming.

Aug 3, 2014 at 10:36 am #19239

Shahjada
Keymaster

please tell me where you facing issue with wpdm.

Aug 4, 2014 at 12:55 pm #19270

jesserobbins
Member

Did you read my post above? The issue is there is no customer support contact method and a colleague of mine ordered the special pack through your website but never received an email with download instructions. Can you please provide an email that she can reach you to get this issue sorted?

Aug 9, 2014 at 9:23 pm #19521

Shahjada
Keymaster

Extremely sorry for the delays. Please give me your Order ID in a private reply to check the issue and link your order with your account if it is still not resolved.

Sep 4, 2014 at 3:29 pm #20357

jesserobbins
Member
This reply has been marked as private.
Sep 4, 2014 at 5:45 pm #20368

Shahjada
Keymaster

Order is linked with your account now.

Sep 5, 2014 at 9:12 am #20387

Shahjada
Keymaster

sure.

Viewing 7 posts - 1 through 7 (of 7 total)

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