Corrupt files upon download

Viewing 12 posts - 1 through 12 (of 12 total)
#17837

quondos
Member

Hi,

Our downloaded files appear to be corrupt and I was wondering if this can be fixed. The uploading works perfectly but when our clients download files they are unable to open them and receive a corruption message. Please help as our site is very active with paying members who expect this to be working.

Thank you very much in advance!

#17838

quondos
Member
This reply has been marked as private.
#17886

Shahjada
Keymaster

adjusted, ok now.

#17937

quondos
Member

Hi Shaon,

We still seem to get the corrupt file issue. For example here:

http://www.quondos.com/topic/paso-26-cuanto-le-puedo-cobrar-a-un-anunciante-directo-y-como-se-gestiona-carlos-bravo/

To download the file simply go to the tabs under the video player (transcripcion, materiales, enlace, etc.) and click on the “materiales” tab to display the download button for the excel file. For some reason it still does not download correctly.

We did not update your plugin yet – should we do that first?

Regards!

Alex

#18048

Shahjada
Keymaster

The url showing 404 error

#18099

quondos
Member

Hi Shaon,

The url should work fine; you have to be logged in as this is a members only site. Here is the link again (just remember that you have to be logged in):

http://www.quondos.com/topic/paso-26-cuanto-le-puedo-cobrar-a-un-anunciante-directo-y-como-se-gestiona-carlos-bravo/

Regards.

#18171

Shahjada
Keymaster

now I’m not seeing any download button there.

#18186

quondos
Member

To download the file simply go to the horizontal tabs menu under the “Nivel de Dificultad” star icons (where it says transcripcion, materiales, enlace, ejercicio, temario, estadisticas.) and click on the “materiales” tab (the second one)to display the download button for the excel file. These tabs are right above the star rating.

#18187

Shahjada
Keymaster

ok now.

#18489

quondos
Member

Hi Shaon,

It’s working now. Thank you very much for the fix.

#22358

Hi Shaon, we are using the free version, the issue we are having is about the Excel files when they are downloaded. They seem to be corrutped.
What shall we do?
Thanks in advance.

#22484

kenlyle
Member

Me too. Using 2.7 Free, the upload seems fine, but PDFs are all corrupted upon download.

Viewing 12 posts - 1 through 12 (of 12 total)

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