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Broken – Can Not Attach File Anymore?!

Viewing 13 posts - 1 through 13 (of 13 total)
Apr 26, 2016 at 7:00 pm #44468

N2O Designs
Member

I have used this plugin for years and everything has been fine until recently when I went to add another download to my site and none of the methods to attach a file are working anymore?? The search file tree that I normally use to find my files uploaded by FTP is just blank and the browse button does nothing after selecting a file either?? Please help me fix this asap as I really need this fixed as soon as possible and I have tried everything but to no avail! the website is http://www.differentdrumz.co.uk

Apr 28, 2016 at 5:01 am #44530

Jass
Moderator

Please provide your temp login info using private reply to check the issue.
Thank you.

Apr 28, 2016 at 9:20 am #44536

N2O Designs
Member
This reply has been marked as private.
Apr 29, 2016 at 2:19 pm #44582

N2O Designs
Member

Any suggestions??

May 3, 2016 at 12:03 pm #44689

N2O Designs
Member

hello? I sorted out temp access but still received no reply, can you help me or not?

May 4, 2016 at 6:26 am #44713

Jass
Moderator

Sorry for late reply. Cant login, getting the following output.

ACCOUNT PENDING: Your account is currently not active. An administrator needs to activate your account before you can login.

May 4, 2016 at 12:03 pm #44736

N2O Designs
Member
This reply has been marked as private.
May 5, 2016 at 5:36 am #44792

Jass
Moderator

I just added a new file
http://www.differentdrumz.co.uk/download/test
Its working.
Please can you be more clear about whats not working.

May 5, 2016 at 11:38 am #44808

N2O Designs
Member

Hi… I’m not sure how you managed to add a file as when i try, neither the browse for file or more importantly the file search tree even show up for me??? My files are over 100mb so i add files by uploading to ftp and finding with the file tree.. the tree never loads so i can not select the files i have uploaded?? Please help

May 5, 2016 at 11:40 am #44810

N2O Designs
Member

*update* it looks like the browse for file bit does work if it is a tiny file but that is of no use to me as previously mentioned my files are too big so i need to use the file search tree that is not even loading up ?

May 9, 2016 at 8:56 am #44926

Jass
Moderator

wpdm pro don’t have any file size limit.
By the way, two PHP configuration options control the maximum upload size: upload_max_filesize and post_max_size. These options can be set in your server’s php.ini configuration file so that they apply to all your applications.

May 12, 2016 at 1:44 pm #45121

N2O Designs
Member

I know, but I am on the free version and not the pro version?? Also everything worked fine for months but recently stopped working? Is there no way I can make the file browser tree work again so i can just select the files I uploaded via ftp??? PLEASE HELP

May 14, 2016 at 11:36 am #45209

Shahriar
Moderator

@n2o-designs, it is not about free or pro, you actually need to increase file size limit form your server setting, please ask your server/hosting support, they will do that for you. I see your max upload file size limit is 64 MB.

https://www.evernote.com/l/AV3MyUj4-v9LKL0XtiZKWFH2IAlu-4znlfQB/image.png

Viewing 13 posts - 1 through 13 (of 13 total)

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