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*Attached file is missing/deleted* Error

Viewing 25 posts - 1 through 25 (of 59 total)
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May 28, 2015 at 8:00 am #29831

Bampi
Member

Hello,
I’m trying out your plugin and considering to buy the Pro version.
Unfortunately, the first tests don’t seem promising.
After activation, all media files of our site became unreachable. The issue was a .htaccess file created by the plugin inside the dir /uploads/2015/05 which I imediately removed since it fully broke the site.
In addition, the file upload using the built-in “select files”/”drop files” feature doesn’t seem to work: when trying to publish the file, a *Attached file is missing/deleted* Error pops up below the file name on top right.
There seems to be some file permission error issue…?

May 28, 2015 at 2:19 pm #29843

sitecats
Member

Hello,
I am experiencing the same error. The following appears in red under the attached file (attached file is missing/deleted). The file is there and appears on the front end of the website. I don’t know why the error is showing. What would cause this error and how can it be fixed?

May 28, 2015 at 2:39 pm #29845

Bampi
Member

…just to point out that in my case, the file ISN’T there. The file seems to be uploaded (the progress bar works), but after publishing, the error pops up. The link for the file shown on the frontend is broken.

Jun 1, 2015 at 7:13 am #29963

Tauhid
Member

.htaccess file should be created in wp-content->uploads->download-manager-files. May be problem is creating because your file read write access problem. Would you please give us ftp and a temporary wp-admin access via a private reply. We need to check it in your installation.

Jun 1, 2015 at 6:11 pm #29995

sitecats
Member
This reply has been marked as private.
Jun 2, 2015 at 6:31 am #30027

Tauhid
Member

@sitecats, Problem is fixed in your server. In our next update we will fix the issue.

Jun 3, 2015 at 7:53 am #30094

Bampi
Member
This reply has been marked as private.
Jun 5, 2015 at 2:36 pm #30174

Bampi
Member
This reply has been marked as private.
Jun 19, 2015 at 7:40 pm #30855

sitecats
Member

Hello Tauhid,
I’m still seeing the error int he backend of the website. I have attached a screenshot of what I am seeing.
Heather

Jun 21, 2015 at 8:38 pm #30915

Shahjada
Keymaster

I’m not seeing any problem there except very long file name or may you please tell me where you facing issue exactly.

Jun 22, 2015 at 7:35 pm #30940

sitecats
Member

Hello Shaon,
I’m seeing a Red X near the file when I upload it. It might upload and save but if I’m still seeing a Red X that’s going to get confusing and my clients are not going to want to see that every time they are trying to upload a file.
Can you do anything to fix the upload process and remove the Red X?
Heather

Jun 23, 2015 at 5:35 am #30962

Tauhid
Member

@sitecats, you have to modify code to remove the RED X icon. Please go to download-manager->metaboxes->attach-file.php then find out the line <a href='#' id="dcf" title="Delete Current File" style="position: absolute;right:0;top:0;height:32px;"><img src="<?php echo plugins_url('/download-manager/images/error.png'); ?>" /></a> and remove it. Thanks.

Jun 24, 2015 at 2:27 pm #30998

sitecats
Member

Where do I find the file in cPanel through the File Manager?
public_html – ……
Heather

Jun 28, 2015 at 5:57 am #31085

Tauhid
Member

/public-html/wp-content/plugins/download-manager/tpls/metaboxes/

Aug 26, 2015 at 2:43 am #33282

futurelab
Participant

Hi there,
We have the same problem, attached file is deleted / missing BUT download works.
Additionally on frontend download manager shows file size = 0.00kb

We’re using the latest download manager. Is there solution for that?

 

Sep 7, 2015 at 5:08 pm #33793

martinarti
Member

I’m using the latest version and i’ve got the same error too. Three days ago I could upload with no problems, but since yesterday I can’t. Please help me! Thanks!

Sep 7, 2015 at 5:16 pm #33794

martinarti
Member

I think the problem is the .htacces file in my folder. The conten of this file is just this:

RewriteEngine On

<Files *>

Deny from all

</Files>

 

I can´t delete, rename or modify this file, what can i do?

 

 

Sep 7, 2015 at 5:33 pm #33795

martinarti
Member

Sorry for the multiple-replies.

The temporally solution that I found is very simple:

– Upload the files by the regular WP media uploader

– Create a new download by the WP Download Manager

– Set the option “browse” (and not “upload”), and select the file in the folder wp-content>uploads>2015 (or the current data)

 

Now in spanish:

La solución temporal que encontré es muy fácil:

– Subir el archivo desde “Medios>Añadir nuevo” (el subidor de archivos regular de WordPress)

– Ir al WP Download Manager > Add new

– Elegir la opción “Browse” (en lugar de “upload”), y seleccionar el archivo en la carpeta <span style=”line-height: 1.5;”>wp-content>uploads>2015 (o la fecha correspondiente).</span>

 

Sep 8, 2015 at 4:26 am #33799

futurelab
Participant

I can confirm that Martinarti workaround works. Upload directly will show “file missing” but through browse and select from the filesystem it works (on the same file).

Can plugin author please have a look at this bug?

Sep 9, 2015 at 7:05 pm #33938

Shahjada
Keymaster

May anyone please give me a temporary wp-admin login info in a private reply so that I can check the issue, as direct upload is working fine for me in my setup.

Sep 9, 2015 at 10:01 pm #33942

futurelab
Participant
This reply has been marked as private.
Sep 13, 2015 at 7:46 am #34007

Shahjada
Keymaster

@futurelab, I see download is working fine even though in admin side it is showing file missing error. However I’ve found why showing file missing error for some installation, we shalll adjust it with the next update, but until them you can ignore that message, as download is working perfectly.

Feb 25, 2016 at 3:41 pm #41539

emury
Member
This reply has been marked as private.
Feb 26, 2016 at 6:23 pm #41588

Shahriar
Moderator

@Emury, Update is coming for this issue. However download should work fine although it says file deleted or missing.

Feb 27, 2016 at 9:00 am #41621

emury
Member

@shahirar Unfortunately, the download doesn’t work at all for me.
Whenever I try to download it downloads a “file-not-found.txt” file.
As for now, I can’t use download manager anymore. Can you come up with a quick fix for me? This is very annoying for my client.
Regards,

Viewing 25 posts - 1 through 25 (of 59 total)
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